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Clear your Engin Voice-mail or Fax-mail box

by Admin on September 6th, 2011

If left unchecked your Voice-mail/Fax-mail box will reach the limit of it’s capacity and faxes will no longer be received.

 

To clear your mailbox follow these steps:

  1. Call the Engin mailbox administration service: (02) 9016 4500
  2. Press the * key to enter the mailbox number used for your faxmail service followed by #, contact us if your are unsure of this number.
  3. Enter your password followed by #, the default password is 123456, this can be changed from the http://my.engin.com.au Selfcare page.
  4. Press 1 to enter mailbox
  5. Press 7 to delete ALL  messages
  6. Press 1 to confirm

This will instantly delete all messages in your mailbox.

 

You should now be able to receive faxes.

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